HTML5 Receiver Citrix PDF Print Function is Not Working with Chrome Browser v57
Article ID: CTX223510
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information.
HTML5 Receiver - Citrix PDF Printer Prints blank document in Chrome 57. IE and FireFox work fine.
Resolution
Upgrade to HTML5 Receiver 2.4.
Problem Cause
Code change/possible regression introduced by chrome version 57.
Issue/Introduction
Using the HTML5 Receiver, printing with the Citrix PDF Printer Prints blank document in Google Chrome with new version(v57 released on 31st March 2017) from HTML5 Receiver.
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