XenMobile Dashboard provides different widgets which help admins to view useful information at a glance. Other than just viewing the summary that appears in form of graphs, admins can also export the complete set of data as a CSV file to view the details.
 
Installed Apps widget is one of the very useful widgets available in XenMobile Dashboard. In this article we will demonstrate that how customers can effectively use the redesigned Installed Apps widget. This widget is capable of showing all the apps (personal apps + managed apps) installed on devices enrolled with XenMobile. Customers can also view and export the devices on basis of particular version of an installed app.
 
Here are some of the scenarios in which Installed Apps widget can be helpful for admins:

• To see what versions of apps users have on their devices
• To identify whether users have updated to latest versions of an app
• To see the top 10 apps installed by users
• To identify users with a specific/malicious app installed on their devices

 
If Installed Apps widget is not already visible on the dashboard, click Customize on the dashboard and select the Installed Apps widget from the widgets list. Installed Apps widget should now appear on your dashboard. Now let’s explore the features provided by Installed apps widget.
 
Note: All screenshots in this article are for representational purposes only.
 

Top 10 Apps

By default, Installed Apps widget shows top 10 apps installed by users. If there are more than 10 apps installed, a search bar will appear on top of this widget so that you can search for any other app.
You can hover over the graph to see more stats (platform division) of a particular app, as shown in the image below.

 

Export all Apps and Devices as CSV

Installed Apps widget allows exporting all apps and associated devices data in form of CSV.
You can export data as CSV using Actions menu located at top right of the widget.
The exported data contains different details regarding apps and devices e.g. app name, app version, app owner, app size, app id, app install time, device serial number, IMEI, user name, last auth date, OS version, platform, device model etc.

Drill-down by App Version

You can drill-down on any app to see the stats by app version. While in drill-down mode, Export as CSV will only export the data related to that particular app. You can click on the back arrow button on the graph to go back to the previous state of the widget.

Click on Actions > View Devices, to view these devices on console. This will take you to Manage > Devices where you can perform any action on these devices.
If you want to view the devices with particular version of an app installed on them, click on any version of the app. It will also take you to Manage > Devices page where you can view the devices with that particular app version only.
For example, in this case, clicking 11.33.58 will list devices only with this version of YouTube app.
 

 

Searching an App

Installed Apps widget allows you to search for an app that is not listed in top 10 apps. When you try to search for an app using the search bar, it will list down all the apps starting with the search text.

After searching, when you select an app, Installed Apps widget will drill-down to show all the versions of that app installed on different devices.

These are the features provided by Installed Apps widget that can be used in different ways to get the information required for your business needs.

 

 

• Dashboard Based Operations: https://docs.citrix.com/en-us/categories/solution_content/implementation_guides/xenmobile-deployment/operate-and-monitor/dashboard-based-operations.html
• Reports in XenMobile: https://docs.citrix.com/en-us/xenmobile/10-3/reports-in-xenmobile.html