Updating a certKey pair creates a duplicate entry and throws a “Cannot allocate memory” error message.
Article ID: CTX222699
Updated On:
Description
When we update a CertKey pair, it creates a duplicate entry and throws an error message “Cannot allocate memory”.
While checking /var/ns.log file you can see below error in ns.log file:
Feb 6 12:39:43 <local0.info> 172.16.151.11 02/06/2017:11:39:43 GMT Netscaler01 0-PPE-0 : default GUI CMD_EXECUTED 182911 0 : User MY_Netscaler\nsroot - Remote_ip 192.168.1.2 - Command "update ssl certKey webexSSL -cert testservercert.cert -key testservercert.key" - Status "ERROR: Cannot allocate memory"
Resolution
Fix:
The issue is fixed in 11.0 71_2+, 11.1 55_2+ and 12.0 51.9+ build, request you to upgrade to the builds having the fix or later GA builds to fix the issue.
Workaround:
Workaround is to reboot the NetScaler making sure that ns.conf doesn't contain the new certificate configuration.
Also while reboot make sure that configuration is not saved.
The issue is fixed in 11.0 71_2+, 11.1 55_2+ and 12.0 51.9+ build, request you to upgrade to the builds having the fix or later GA builds to fix the issue.
Workaround:
Workaround is to reboot the NetScaler making sure that ns.conf doesn't contain the new certificate configuration.
Also while reboot make sure that configuration is not saved.
Problem Cause
Know issues#675983Issue/Introduction
While trying to update the certificate on NetScaler you may see below error in command execution:
>update ssl certKey webexSSL -cert testservercert.cert -key testservercert.key
ERROR: Cannot allocate memory
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