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Article ID: CTX222273
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Updated On:
Description
Logo/ Images not loading for the maintenance page referred in the Responder Action. The Text referred in the HTML code is referred without any issue.
Resolution
- In order to display the logo/ image on the HTML code, first convert the image file to its base64 encoded equivalent.
- You can make use of website like https://www.base64-image.de/ in order to convert the image file to its Base64 equivalent.
- Now refer the base64 encoded URL in the image tag of the HTML code.
- Next, create the Responder Action and select the Type as Respond with HTML Page and then select the HTML Page.
- Create the Responder Policy and bind it to the virtual server.
Problem Cause
The image cannot be directly referenced in the HTML code. The NetScaler would be able to display the image only with the base64 equivalent.