The primary intent of this article is to provide steps on how to configure the Cloud Connector to support a web proxy.

The Connector supports connection to the internet via a web proxy server. The Connector requires outbound connectivity on port 443. Both the installer and the services it installs need connections to Citrix Cloud. Internet access needs to be available at both these points.

The Cloud Connector installer will use the proxy settings configured for internet connections. If you can browse the internet from the machine, then the installer should also function. The Cloud Connector runtime service operates in the context of a local service. It does not use the proxy setting defined for the user. It requires additional configuration which is detailed in the instructions below.

Note: There is no support for auto-detect or PAC scripts.

Instructions

The detailed instructions below will cover the following:

• Configuring the proxy setting that will be used during the Cloud Connector installation
• Importing the proxy setting so that it can be used by the Cloud Connector runtime service
• Restarting of the Cloud Connector machine
• Completing the installation of the Cloud Connector

 

1.	Launch Control Panel on the machine that will have the Cloud Connector installed. Locate the Network and Internet category.
2.	Click on the Internet Options link to launch the Internet Properties window. Click on the Connections tab. Click the LAN settings button to launch the Local Area Network (LAN) Settings window.
3.	Select the Use a proxy server for your LAN checkbox. Enter the fully qualified domain name (FQDN) or IP Address of your proxy server in the Address: text box. In the Port: text box enter the port number that will be used to communicate with your proxy server.
4.	Click the OK button to apply the changes in the Local Area Network (LAN) Settings window. Click the OK button on the Internet Properties window to close the window. The Cloud Connector installer will use these proxy settings to communicate with the cloud during installation. Please note that the proxy address and port number can also set via Group Policy. Refer to this article for further details.
5.	The proxy settings specified above will now need to be imported so that they can be used by the runtime service. In order to import the settings you must open the cmd.exe window and use the following command: netsh winhttp import proxy source=ie
6.	In order to verify that the proxy setting has been properly imported, the following command can be executed: netsh winhttp show proxy
7.	Restart the machine after the proxy settings have been imported
8.	Now that the proxy settings are in place, the Cloud Connector installer can be downloaded. Login to citrix.cloud.com and browse to the Resource Locations page. Click on the + Citrix Cloud Connector link. Click on the Download button to download the installer (cwcconnector.exe).
9.	Browse to the download location for the cwcconnector.exe file. Double-click the file and begin the installation. If the correct proxy settings were set in Internet Options, the installer connectivity test will be successful.
10.	The Cloud Connector will execute additional connectivity checks for each service after the installation has completed. This connectivity test will use the proxy settings that were imported in Step 5.
11.	If the proxy settings were properly applied, the service connectivity test will be successful.
12.	The Cloud Connector has now been successfully configured to support  a Web Proxy.

Note: Rather than importing proxy settings from Internet Explorer, you may also use the command set proxy [proxy-server=] ProxyServerName [bypass-list=] <HostsList> 

• Citrix Cloud Connector Overview: http://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-connector.html
• Citrix Cloud Connector Technical Details: http://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-connector/technical-details.html
• Citrix Cloud Internet Connectivity Requirements: http://docs.citrix.com/en-us/citrix-cloud/overview/requirements/internet-connectivity-requirements.html
• Netsh Commands for Windows Hypertext Transfer Protocol (WINHTTP): https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc731131(v=ws.10)