Error while Installing XenServer Tools "Your Tools ISO is on a broken SR, XenCenter will attempt to fix it before proceeding. Do you wish to continue"?

Error while Installing XenServer Tools "Your Tools ISO is on a broken SR, XenCenter will attempt to fix it before proceeding. Do you wish to continue"?

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Article ID: CTX220219

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Updated On:

Description

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Error found in the xensource.log,

Error found in xensource.log

Resolution

1. Look for stale/duplicate XenServer Tools SR by running below command,

# xe sr-list name-label="XenServer Tools"

You will now get an output with 2XenServer Tools SR as shown below in the screenshot,

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2. Check for the pbd currently attached parameter to determine the duplicate XenServer Tools SR as shown in the below screenshot.

# xe pbd-list sr-uuid=<UUID of SR>

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3.Once determined the duplicate XenServer Tools SR proceed to forget the same from the xapi database by running below command.

# xe sr-forget uuid=<UUID of SR>
Note
: You can right click the Storage Repository on the XenCenter Interface and select Forget if it is an option.

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ADDITIONAL RESOURCE

How to Remove a Storage Repository from XenServer
https://support.citrix.com/article/CTX131328


Problem Cause

Multiple SR found

Issue/Introduction

Installing XenTools via XenCenter by clicking on "XenServer Tools not installed" or by clicking on the VM option and selecting "Install XenServer Tools"