This article is intended for Citrix administrators and technical teams only.
 
Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information.
 

When a user attempts to open a file directly from Google Drive, they may receive the following error:
Invalid command line arguments: Unable to open the file “<FileName>” as it has an unsupported extension.

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

In order to enable additional file types, add them to the following registry locations on the VDA where the application is launched from:

x86:  HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\FileAccess
x64:  HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\FileAccess
Name:  PermittedFileTypes
Type:  REG_SZ
Data:  accdb,doc,docx,pdf,pps,ppsx,ppt,pptx,txt,xls,xlsx,<YourFileTypeHere>

Note:  The data values should be comma-separated with no spaces.

 

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Problem Cause

FileAccess.exe (installed on the VDA to enable FTA access) will only open the following file types by default:  
.accdb
.doc
.docx
.pdf
.pps
.ppsx
.ppt
.pptx
.txt
.xls
.xlsx