Error: “bad dump file format” when running tcpdump in NetScaler CLI

Error: “bad dump file format” when running tcpdump in NetScaler CLI

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Article ID: CTX219422

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Description

The following error is reported when running tcpdump command on NetScaler:

nstcpdump.sh <-- Command to start tcpdump from shell 
bad dump file format”  <-- error message after executing above command

Resolution

Please run below command from shell to stop already running tcpdump on netscaler and then start a new one to resolve the issue:

# nstcpdump -stop
 


Problem Cause

This issue will happen when we forget to turn off previous running tcpdump and then trying to start again not knowing that nstcpdump is already running.

Issue/Introduction

The following error is reported when running tcpdump command on NetScaler: “bad dump file format”