The Connection to "App/Desktop Name" Failed With Status (There is no Citrix XenApp Server Configured on the Specified Address)

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Article ID: CTX219304

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Updated On:

Description

Users receive this error when trying to launch externally: "The connection to "App/Desktop Name" failed with status (There is no Citrix XenApp server configured on the specified address.)."

Resolution

- Install and Configure a NetScaler
or
- Have the clients access the network via a VPN.

Problem Cause

External client cannot resolve IP of the internal server.

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