Server VDA suddenly goes to unregistered state with error: The Security Support Provider Interface (SSPI) negotiation failed.

Server VDA suddenly goes to unregistered state with error: The Security Support Provider Interface (SSPI) negotiation failed.

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Article ID: CTX218968

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Updated On:

Description

Studio shows as unregistered.
Ping works fine.
VDA registration health check tool passes all the tests.

Error: Exception System.ComponentModel.Win32Exception (0x80004005): The Security Support Provider Interface (SSPI) negotiation failed.

Resolution

Clearing the Security event log should allow the negotiation process.

OR

Setting the CrashonAuditFail set to 1 on the VDA

HKLM\SYSTEM\CurrentControlSet\Control\Lsa
REG_DWORD CrashOnAuditFail = 1
 

Problem Cause

The issue is due to failed authentication which is due to the fact that the Server's Security event logs gets full.
In this state only administrators can login.