Error: "The Citrix WEM Agent Host Service service hung on starting", Netlogon prevented from starting
Article ID: CTX218963
Updated On:
Description
The Citrix WEM Agent Host Service fails to start with the following error message: "The Citrix WEM Agent Host Service service hung on starting."
As a result, the Netlogon service is prevented from starting because Netlogon depends on the Citrix WEM Agent Host Service
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
Open regedit on the affected desktop or server running the Citrix Workspace Environment Management Agent.
Browse to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WemAgentSvc
Then add "Winmgmt" to the DependOnService value (without removing EventSystem).
Problem Cause
The WMI service failed to start before the Citrix WEM Agent Host Service attempted to start.
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