vDisk Auto Update Task Failed and Version Creation Failed too After Windows Update

vDisk Auto Update Task Failed and Version Creation Failed too After Windows Update

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Article ID: CTX218725

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Updated On:

Description

  1. PVS console shows update task interrupted 
  2. Windows shutdown timeout after Windows updated.
  3. Error "Update device failed to release the disk lock within the timeout period." happened in 1 minute after windows shutdown even if Increased windows shutdown time to 30mins.

Resolution

You can see "Update device failed to release the disk lock within the timeout period." happened in 1 minute after windows shutdown. This issue indicates DisklockTimeout value is over 60 seconds which is defined in PVS side.

Increase DisklockTimeout to 240s to resolve the issue.

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HKLM\Software\Citrix\ProvisioningServices\DiskProvider\diskLockTimeout
 
Type DWORD
Minimum value is 60s, you can try 120s or 240s.
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Additional Information

CTX215895 PVS 7.8 -Automating vDisk Updates - the update timed out before completing