Boot Signal fails while reboot and shutdown signal works properly
Article ID: CTX218714
Updated On:
Description
The machines created from Streaming VM setup wizard are unable to boot when boot signal is sent from the PVS console.
If we send the reboot or shutdown signal it reboots or shuts down the machines.
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
Follow the below Steps
When we send a boot signal, it tries to directly reach the VM, which fails if the complete address of the host is not entered. Also user credentials have access to the vCenter.
- Go to PVS console.
- Navigate to the Hosts tab in the left corner of the console.
- Go to the Hosting connection and edit that.
- Add https://<hypervsior FQDN>
- save the connection and verify credentials.
Problem Cause
Reboot or shutdown action sends the command to the hypervisor. Hypervisor will locate the machine and perform the reboot or shutdown accordingly.When we send a boot signal, it tries to directly reach the VM, which fails if the complete address of the host is not entered. Also user credentials have access to the vCenter.
Issue/Introduction
When a boot signal is sent to machines created from Streaming VM wizard in PVS, it fails, however reboot or shutdown signal works as expected.
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