Getting an error "Your changes could not be saved due to an invalid configuration of the account"

Getting an error "Your changes could not be saved due to an invalid configuration of the account"

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Article ID: CTX218648

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Updated On:

Description

After the installation of receiver with Single sign-on enabled, users get above error message.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

Check the internal beacon is configured correctly on the Storefront servers

Problem Cause

The internal beacon was incorrect and was getting applied through a policy and hitting the below registry - HKEY_CURRENT_USER\Software\Citrix\Receiver\SR\Store\xxxx\Beacons\Internal\Addr0