Cannot Launch App-V Applications After VDA Upgrade

Cannot Launch App-V Applications After VDA Upgrade

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Article ID: CTX218328

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Updated On:

Description

Error for user:
"Application name" failed to start. The Citrix server is unable to process your request to start  this published application.

Error on VDA:
Failed to launch "application name". ensure that the application is installed and the user has permissions to launch it.

Resolution

CtxAppvLauncher.exe missing from VDA installation.

Check the following location on the VDA for the CtxAppVLauncher.exe
C:\Program Files\Citrix\Virtual Desktop Agent> CtxAppVLauncher.exe 

If not present, run a repair on the VDA software from appwiz.cpl.

When repair is done, CtxAppvlauncher.exe is seen in C:\Program Files\Citrix\Virtual Desktop Agent and App-V applications can be launched again. 
 

Problem Cause

Issue where CtxAppvlauncher.exe is missing appears to be caused when trying to install 7.11 on a server where 7.6 was previously installed.

Issue/Introduction

VDA 7.6 was installed on VDA and working fine. Uninstalled VDA 7.6 AND installed VDA 7.11 Since VDA 7.11 was installed - App-v applications no longer launch