Controller Is Shutting Down VMs Not Part Of The XenDesktop Site or Subnet/Domain
Article ID: CTX218079
Updated On:
Description
Delivery Controller is shutting down machines not part of the XenDesktop/XenApp Site.
In this scenario, the customer was using an unsupported Hypervisor: VMWare VCloud Director.
After checking the vmx file of the XenDesktop VM vs a VM not part of the Site, the UUID's were identical.
Resolution
The Duplicate UUID's are a known issue with VCloud Director
- VMWare KB Article: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2002506
Problem Cause
Hypervisor is assigning multiple machines duplicate UUID's. This is causing the DDC to find machines with the same UUID from the XenDesktop/ XenApp Site and shutting down machines in the VMWare VCloud environment which are not in any of the XenDesktop Sites. (VMWare VCloud is not supported)
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