NetScaler GSLB: Metric Exchange Protocol is down for remote site

NetScaler GSLB: Metric Exchange Protocol is down for remote site

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Article ID: CTX217892

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Description

Metric Exchange Protocol communication marked down for GSLB setup

REMOTE service marked down 

Resolution

++Check if RPC Password is same for both the NetScalers

++Execute following command to validate:

show rpcnode

++If it doesn't match then RESET RPC password on both NetScalers for site IP

++Example: Site iP : 1.2.3.6

set rpcnode 1.2.3.6 -password nsroot -secure OFF

 

Problem Cause

RPC node Password Mismatch.

Additional Information

Please refer below article to understand Metric Exchange Protocol behavior and requirements for it to work

https://support.citrix.com/article/CTX111081

Note : The configuration link for 10.5,11.0,11.0 is shared below:

https://docs.citrix.com/en-us/netscaler/10-5/ns-tmg-wrapper-10-con/netscaler-gslb-gen-wrapper-10-con/ns-gslb-config-site-to-site-communication-con.html

https://docs.citrix.com/en-us/netscaler/11/traffic-management/gslb/configure-site-site-comm.html

https://docs.citrix.com/ko-kr/netscaler/11-1/gslb/configure-site-site-comm.html

In case of NS 11.1 the RPC passwords will be different and we need manually reset rpc node password on all the NetScaler for all the nodes to test.