XenServer Host become responsive In Reboot/Shutdown

XenServer Host become responsive In Reboot/Shutdown

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Article ID: CTX217759

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Updated On:

Description

XenServer hangs on reboot with following message in serial logs
 

Sending all processes the TERM signal... 
Sending all processes the KILL signal... 
Saving random seed:  
Syncing hardware clock to system time 
Turning off swap:  
Unmounting pipe file systems:  
Unmounting file systems:  
Please stand by while rebooting the system...

Resolution

 

1. Switch to the Xen console (by pressing Ctrl-a three times on the serial console) and then press 'R' (capital R) to force an immediate reboot.

  1. This is mostly likely due to an old firmware running. Make sure the firmware on the machine is updated

Problem Cause

Old Firmware running on the system