The Recent Apps in the Start Menu are Not Displayed by the Citrix Receiver

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Article ID: CTX217285

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Updated On:

Description

The recent apps in the start menu are not displayed by the Citrix Receiver. Only the recent apps from a local app or shortcuts from GPO’s are shown. The registry key values are saved but are not displayed.  If the users have icons in the start menu from a second worker group, the keys are created in the uninstall Hive and the recent apps are displays correctly.

Resolution

By default, Receiver creates two registry entries in HKLM\Software\Wow6432Node\Microsoft\Windows\Current\Run. 

  • "ConnectionCenter"="\"C:\\Program Files (x86)\\Citrix\\ICA Client\\concentr.exe\" /startup" 
  • "Redirector"="\"C:\\Program Files (x86)\\Citrix\\ICA Client\\redirector.exe\" /startup" 

You may add SelfService.exe as third entry and remove it from HKCU if it is there:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run
Name: "SelfServicePlugin"
Type: "REG_SZ"
Value: ""C:\\Program Files (x86)\\Citrix\\ICAClient\\SelfServicePlugin\\SelfService.exe\" -poll"

Problem Cause

Missing Registry key under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run

Additional Information

CTX140244 - How to Automatically Move Applications to Start Menu Using Receiver for Windows 4.0 and 4.1