Compatability issue between NetScaler and IE-11 Browser
Article ID: CTX217196
Updated On:
Description
NetScaler Gateway 11.1 generates lots of 404 errors on X1 front page of the VPN login page. With IE-11 the display font is changed, IE-10 ignore these error and display the correct font.
Resolution
This issue has been reported as a bug and tracked under ISSUE ID: 0654951
Problem Cause
There is some compatibility issues with the official fonts with IE11 only . And we can see this effecting 11.0 as well .The RDX framework is trying to load many other fonts as well, which is somehow causing this but only in IE11.Issue/Introduction
This article details about the compatability issue between IE 11 and NetScaler build
Additional Information
The first time on IE11 access to /vpn/index.html(X1theme-11.1 release) display the font correctly, once you refresh the page the font is changed to “Times new Roman” . Please investigate.
The outcome of the testing from the lab is as follows:
NetScaler running 11.0 -66.11nC with - X1 theme,
Both IE11 / Edge works fine,
NetScaler running 11.1 -47.xnC with - X1 theme,
IE11-issue, Edge works fine
The outcome of the testing from the lab is as follows:
NetScaler running 11.0 -66.11nC with - X1 theme,
Both IE11 / Edge works fine,
NetScaler running 11.1 -47.xnC with - X1 theme,
IE11-issue, Edge works fine
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