Error: "There is a problem with your session..." When Load Balancing Multiple Servers Using NetScaler

Error: "There is a problem with your session..." When Load Balancing Multiple Servers Using NetScaler

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Article ID: CTX216841

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Updated On:

Description

When a single backend server is used, then we are able to access web interface with no errors.

When multiple servers are bound to LB VIP, we receive state error :"There is a problem with your session. For security reasons, you must close your browser window and log on again to continue accessing your resources.To log on again, you must restart your browser."

Resolution

After setting Persistence to SourceIP and setting time to 1440, we are able to access web interface when multiple servers are bound to Load Balancer VIP.


Problem Cause

Persistency was not maintained.

Issue/Introduction

This article discusses on the error received while accessing Web Interface with multiple backend servers load balanced on NetScaler.