Session Gets Stuck at "local session manager" with VDA 7.6 LTSR CU1

Session Gets Stuck at "local session manager" with VDA 7.6 LTSR CU1

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Article ID: CTX216678

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Updated On:

Description

This article describes issues you might experience while launching an application or desktop with VDA 7.6 LTSR CU1 installed. You might experience a delay upto 2 minutes at "Waiting for local session manager", however the RDP session works fine.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution


Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

The following registry tweaks resolves the issue:

1. HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\GroupPolicy 
Name: GpoCacheEnabled 
Type: REG_DWORD 
Value: 1 

2. HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\GroupPolicy 
Name: CacheGpoExpireInHours 
Type: REG_DWORD 
Value: 5 to 24 


Problem Cause

The problem is caused by RSOP calculation and the read logon policies which would cause the latency.

If you enable this policy setting, the Group Policy caches policy information after every background processing session. This cache saves applicable GPOs and the settings contained within them. When Group Policy runs in synchronous foreground mode, it refers to this cache which enables it to run faster

Note: The issue does not happen with VDAs released after LTSR CU1 i.e version 7.7 and so on.

Issue/Introduction

Session Gets Stuck at "local session manager" with VDA 7.6 LTSR CU1

Additional Information

https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-7/what-is-new/fixed-issues.html