Pinch and Zoom Does Not Function When Using Receiver on iPad
Article ID: CTX216604
Updated On:
Description
Unable to zoom and expand application on iPad when using Receiver. The functionality works fine on iPhone.
Resolution
To resolve this issue, follow the steps below on the VDA machine:
1.) Launch Services console
2.) Find the service Citrix MultiTouch Redirection Service
3.) Change the Startup Type to Disabled
4.) Stop the service, if running
Note: For random pooled VDA machines, you will have to make the change in the master image and then update the machine catalog.
Issue/Introduction
Unable to zoom and expand application on iPad when using Receiver. The functionality works fine on iPhone.
Additional Information
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