VDA stuck into initializing state
Article ID: CTX216122
Updated On:
Description
VDA stuck into initializing state
COM stack Communication exception on the event viewer of the VDA when we restart the Desktop Service
Resolution
Remove Authenticated Users from Local Administrators group of the VDA
- Local Service thereby inherits the permissions of Built in Admin group which is read/write
- PorticaService needs Full control and hence this causes it to break the communication due to a permission issue.
Problem Cause
- By default Local Service account is configured as the logon user in the PorticaService properties- Local Service thereby inherits the permissions of Built in Admin group which is read/write
- PorticaService needs Full control and hence this causes it to break the communication due to a permission issue.
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