Adding Additional Logical Drives and Replacing Faulty SSD on NetScaler 22xxx and 24xxx series SDX Appliances.

Adding Additional Logical Drives and Replacing Faulty SSD on NetScaler 22xxx and 24xxx series SDX Appliances.

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Article ID: CTX216092

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Description

 To add an additional “Logical Drive” on  NetScaler 22xxx and 24xxx series SDX Appliance perform following steps:

  1. Access SVM GUI IP address.

  2. Login with user credentials.

  3. Navigate to, Configuration > System > RAID.

  4. On the right side of the SVM GUI page you should see similar information as in the screen shot below:

    User-added image

  5. Now, insert 2 blank SSDs in slots #5 and #6 on the back of the system. This can be done on the running system.
    Note that blank SSDs should be Citrix certified SSDs and obtained from Citrix.

  6. Switch back to “Logical Drives” tab and click on “Add” button.

    User-added image

  7. In “Create Logical Disk” configuration page, select “4” for First Slot and “5” for Second Slot as displayed in the screen shot below. Note that in SVM GUI, slots numbering begins with “0”, so in SVM GUI slots numbering will be different from physical numbering on the back of the system. Then, click on “Create” button.  

    User-added image
    User-added image

  8. Logical drive will be created and you will see additional virtual drive under “Logical Drives” tab as displayed in the screen shot below. Click on “Refresh” icon in top right SVM GUI corner in order to get proper ordering of the virtual drives.

    User-added image

To add second additional “Logical Drive” on Decapolis SDX system, please perform following steps:

  1. Perform steps #1 to #7 as was explained in “To add one additional “Logical Drive”” section.

  2. In “Create Logical Disk” configuration page, select “6” for First Slot and “7” for Second Slot Then, click on “Create” button.

  3. Logical drive will be created and you will see additional virtual drive under “Logical Drives” tab

 To replace “bad” SSD with new blank SSD, perform following steps:

  1. Access SVM GUI IP address

  2. Login with user credentials

  3. Navigate to /Configuration/System/RAID

  4. On the right side of SVM GUI page, switch to “Physical Drives” tab and select “bad” drive

  5. Click on “Prepare to remove” button and then click on “Refresh” icon in top right SVM GUI corner in order to get drive’s new state information :

    User-added image
  6. Remove “bad” drive from the back of the system

  7. Insert new blank drive.
    Please Note that blank SSDs should be Citrix certified SSDs and obtained from Citrix!

  8. New drive should be displayed in the list under “Physical Drives” tab and rebuild process should start automatically:
    User-added image

  9. Click on “refresh” button to check the percentage of the rebuild process

  10. Once rebuild process is completed successfully, it should display “Online, Spun Up” status in “Firmware State”

 

 

Issue/Introduction

This article describes adding additional logical drives and replacing faulty SSD on NetScaler Decapolis SDX systems.

Additional Information