Users are not able to connect to Storefront store internally via Citrix Receiver. However, users are able to access the store externally via the Netscaler. 

Added a new internal beacon that is resolvable in DNS on the storefront server.


--> Select Store and then click Manage Beacons 

--> Select Specify beacon address and enter a URL that is only resolvable on the internal network. 

--> Open a Windows Command prompt and perform a ping command to make sure the address resolvable. 

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Problem Cause

Internal Beacon address is not resolvable in DNS on the storefront server. 

https://docs.citrix.com/en-us/storefront/2-6/dws-manage/dws-configure-beacon.html