Error:'HTTP/ 1.1 Gateway Timeout Unable to find the requested server .." while authenticating through NetScaler Gateway

Error:'HTTP/ 1.1 Gateway Timeout Unable to find the requested server .." while authenticating through NetScaler Gateway

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Article ID: CTX215852

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Updated On:

Description

When trying to authenticate via a browser to the NetScaler URL, users get the error message:

  • HTTP/ 1.1 Gateway Timeout Unable to find the requested server or DNS Error.

Resolution

- Changed ICA Proxy to ON

Problem Cause

In the browser policy,  Published Applications > ICA Proxy was set to OFF.