Error: "An error has occurred while connecting. Check your data connection and network settings" When Connecting to Android Receiver

Error: "An error has occurred while connecting. Check your data connection and network settings" When Connecting to Android Receiver

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Article ID: CTX215839

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Updated On:

Description

The following error message is displayed when connecting to Android Receiver:
"An error has occurred while connecting. Check your data connection and network settings"

Resolution

To resolve this issue, change the persistence of StoreFront load balancing from Cookie-Insert to Source IP.


Problem Cause

Android Receiver does not support cookie insert persistence.

Issue/Introduction

The following error message is displayed when connecting to Android Receiver: "An error has occurred while connecting. Checked your data connection and network settings"

Additional Information