Error ID: "XDDS:292F2E2C" Unable to Find A Delivery Controller While Launching Studio as Full Administrator

Error ID: "XDDS:292F2E2C" Unable to Find A Delivery Controller While Launching Studio as Full Administrator

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Article ID: CTX215602

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Updated On:

Description

Error Id: XDDS:292F2E2C

Exception:
    Citrix.Console.Models.Exceptions.ScriptException You are not authorized to perform this operation.


DesktopStudio_ErrorId : AuthorizationError
    Exception : Citrix.Fma.Sdk.ServiceCore.AuthorizationFailureException: Failed to authorize operation GetServiceStatus. Failed ISM for communication with Delegated Admin Service. ---> Citrix.Fma.Sdk.InterServiceManager.AllMatchingServiceInstancesFailedException: All the service instances that matched the requested client profile are in the failed state

Resolution

  •  Go to C:\Program Files\Citrix\DelegatedAdmin\Service on the Delivery Controllers.
  •  Edit the “Citrix.DelegatedAdmin.exe.config” file.
  •  For binding name WsHttpBindingForRemoteAccess, change the maxReceivedMessageSize to 9000000. ​In some case you may have to set receiveTimeout="00:20:00"
  • For binding name ServiceWsHttpBinding, add the maxReceivedMessageSize property and set the value to 9000000.

    Example:

    <bindings>
          <wsHttpBinding>
            <binding name="WsHttpBindingForRemoteAccess" maxReceivedMessageSize="9000000" receiveTimeout="00:10:00">
              <readerQuotas maxArrayLength="100000" maxStringContentLength="2000000" />
            </binding>
            <binding name="ServiceWsHttpBinding" maxReceivedMessageSize="9000000" receiveTimeout="00:10:00" useDefaultWebProxy="false" bypassProxyOnLocal="true">
     

  • Save the file and restart Citrix Delegated Administration Service.

Note: Please take a backup of the file before making changes.

This is only applicable for Xenapp/Xendesktop 7.5.

 

Problem Cause

We have seen this  problem with large Kerberos tickets i.e when the Studio's Full Administrator is a part of lots of groups, especially nested groups). 

This is a known issue with XenApp and XenDesktop 7.5 and is resolved in 7.6. In XenApp and 7.6 and above maxReceivedMessageSize="9000000" is already configured in the Citrix.DelegatedAdmin.exe.config” file.

Issue/Introduction

Error Id: XDDS:292F2E2C Exception:     Citrix.Console.Models.Exceptions.ScriptException You are not authorized to perform this operation.

Additional Information

https://discussions.citrix.com/topic/359322-full-admin-but-permission-denied/