Black Screen on Windows 10 Using Remote PC Access VDA 7.8
Article ID: CTX215478
Updated On:
Description
When using Windows 10 VDA with 7.8 version on physical machines we are unable to connect to the session the next day, It stuck on black screen.
Resolution
Uninstall the standard VDA and re-install HDX 3D pro enabled VDA.
Problem Cause
HDX 3D pro not installed with Intel HD graphic card on the Physical machine. We must have HDX 3D pro enabled when we use any HD graphic card.
Issue/Introduction
When using Windows 10 VDA with 7.8 version on physical machines we are unable to connect to the session the next day, It stuck on black screen.
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