Netscaler 401 AAA-TM cannot authenticate users with swedish characters (å,ä,ö) in the password
Article ID: CTX214689
Updated On:
Description
As per the current design NetScaler will send the encoding type as UTF-8 in 401 request which is affecting IE browser if user password contains Swedish characters (å,ä,ö). UTF-8 encoding works fine with Chrome not with IE and Firefox
In Failing case
FireFox and IE: Basic YmRuOkhlam9jaEjl
- UTF-8 cannot decode this correctly
- ISO-8859-1 or Windows-1252 decodes correctly to bdn:HejochHå
In Working case:
Chrome: Authorization:Basic YmRuOkhlam9jaEjDpQ==
UTF-8 decodes to bdn:HejochHå
Resolution
This issue has been filed as a new feature request ENH0649539 and given the title " Customer would like to have " Option to change/set the required encoding type for 401 based AAA-TM VIP".
Problem Cause
As per the current design NetScaler will send the encoding type as UTF-8 in 401 request which is affecting IE browser if user password contains Swedish characters (å,ä,ö).
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