Outlook Email Toast Notification Does Not Pop Up in Seamless Published Application
Article ID: CTX214638
Updated On:
Description
Outlook email toast notification does not pop up in seamless published application.
Observed Behavior:
- Install the VDA agent on Windows Server OS 2012 (and higher)
- Publish Outlook 2013, 2016 as a seamless application
- Configure email to work properly for a user
- Send new test email to user
- Email Toast Notification does not pop up in Citrix session
Environment
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Resolution
Toast notifications such as Outlook 2013, 2016 new email notifications, are not supported in XenApp 7.x on Windows 2012 R2 or Server 2016 VDAs due to a Microsoft limitation of the Metro UI.
Citrix has determined in multiple internal attempts that this cannot be fixed from the Citrix side.
Proposed solution from Microsoft on Server 2016:Some testing of this OS version seems to have not solved the issue for Citrix Published application sessions.
Workaround - use older versions of the Microsoft products (Outlook 2010 and/or Windows 2008 R2)
Problem Cause
- Microsoft anticipated that this issue would be resolved in Windows Server 2016.
- Server 2016 has been tested and it appears that there has been no positive changes made to allow for this functionality.
- Significant Microsoft product changes would be required to enable this capability. Plans for the development of a fix from Microsoft are unclear at this point. Microsoft bug O15:3516601.
Issue/Introduction
Outlook Email Toast Notification does not pop up in seamless published application.
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