FAQ: Cloud backup of XenMobile managed devices

FAQ: Cloud backup of XenMobile managed devices

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Article ID: CTX214528

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Updated On:

Description


Is the Worx data encrypted within the backup? If so what is the encryption level?
Yes, as Xenmobile uses the iCloud services from Apple for backing up the data: iCloud secures your data by encrypting it when it's sent over the Internet, storing it in an encrypted format when kept on server (review the table below for detail), and using secure tokens for authentication. This means that your data is protected from unauthorized access both while it is being transmitted to your devices and when it is stored in the cloud. iCloud uses a minimum of 128-bit AES encryption-the same level of security employed by major financial institutions-and never provides encryption keys to any third parties.

If the data was to be restored to the same device would Worx continue to function?
Yes, as long as the same device and user is in the XMS DB should be fine.

What would happen if the backup was restored to an alternative device, would Worx continue to function?
No, the previous question answers this one. The restore should be done on the same device with the same user as all the data is in the DB (enrolled device/user) if you restore on a different device then Secure Hub/apps wouldn't be able to connect with the XMS after the restore.

 

Data

Encryption

 

Notes

 

In transit

On server

 

Calendars

Yes

Yes

A minimum of 128-bit AES encryption

Contacts

Yes

Yes

 

Bookmarks

Yes

Yes

 

Notes

Yes

Yes*

 

Reminders

Yes

Yes

 

Photos

Yes

Yes

 

Documents in the Cloud

Yes

Yes

 

iCloud Drive

Yes

Yes

 

Backup

Yes

Yes

 

Find My iPhone

Yes

Yes

 

Find My Friends

Yes

Yes

 

iCloud Keychain

Yes

Yes

Uses 256-bit AES encryption to store and transmit passwords and credit card information. Also uses elliptic curve asymmetric cryptography and key wrapping.

iCloud.com

Yes

N/A

All sessions at iCloud.com are encrypted with SSL. Any data accessed via iCloud.com is encrypted on server as indicated in this table.

Back to My Mac

Yes

N/A

Back to My Mac does not store data on iCloud. Data retrieved from other computers is encrypted with SSL while in transit.

iTunes in the Cloud

Yes

N/A

Purchased or matched music files are not encrypted on server because they do not contain any personal information.

Mail

Yes

No

All traffic between your devices and iCloud Mail is encrypted with SSL. Consistent with standard industry practice, iCloud does not encrypt data stored on IMAP mail servers. All Apple email clients support optional S/MIME encryption.