Citrix Director: Unable to logon to Director with the message - The system is currently unavailable. Please try again later or contact your administrator
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Article ID: CTX214427
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Updated On:
Description
When logging on to Director, the following error is generated:
The system is currently unavailable.
Please try again later or contact your administrator

In the event log, the following warning is observed:
Log Name: Application
Source: Citrix Director Service
Date: 8/19/2016 5:04:22 PM
Event ID: 7
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: CtxAux.RepLab.Local
Description:
Your logon attempt was unsuccessful.
Username: 'replab\CtxAdmin'
Domain: ''
Additional information:
'Parameter received is null or empty password. '
Resolution
- Log on to the server where director is install
- Open Internet Information Services (IIS) Manager, You can use the inetmgr CMD command.
- Go to Host Name > sites > Default We Site > Director > Application Settings:
- Open Service.AutoDiscoveryAddresses to see what Delivery Controllers (DC), Director is configured to use:
- If multiple DC are mention be sure that there are no spaces, and they are separated by a comma (,).
- Verify that Director can reach all the DC’s mention.
- Verify the health of the DC's by running:
ASNP Citrix*
Get-BrokerController:
Problem Cause
The configured Delivery controller is; incorrect, unreachable, or unresponsive.
Issue/Introduction
Unable to log on to the Director: "The system is currently unavailable. Please try again later or contact your administrator."
Error Reported in Application event Logs –
Event ID 7 is
“Your logon attempt was unsuccessful.
Username: 'username'
Domain: 'domainname'
Additional information:
'No sites could be accessed.'”
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