XenApp Users Can See Printers from Other Session
Article ID: CTX213455
Updated On:
Description
We have an issue where users are seeing printers from other session. By default, admins should see all printers but users should only see their own printers.
For example - an user launches the published Office Word and when they try to print they see session printers that live on a different print server that are being used by other users.Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
Deleting the following registry key resolves the issue:
HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Print\DefaultPrnFlags
value = 4000
Problem Cause
The preceding registry value adds the local administrators group to the ACL of the auto created printers, this may explain why people are seeing these objects, although this would be limited to local admins.
Issue/Introduction
We have an issue where users are seeing printers from other session.
Additional Information
The reference article for DefaultPrnFlags - http://support.citrix.com/article/CTX119684
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