Error "Hypervisor did not return the MAC address for this VM:Failed to connect to the remote server" in PVS Console

Error "Hypervisor did not return the MAC address for this VM:Failed to connect to the remote server" in PVS Console

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Article ID: CTX213312

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Description

Getting an error message when attempting to create a vdisk within the vDisk Update Management in PVS console.

Getting "Error Hypervisor VM Error. Hypervisor did not return the MAC address for this VM:Failed to connect to the remote server. (Unable to locate server. {The underlying connection was closed: An unexpected error occurred on a send.])

Resolution

Entering the host address with https:// and appending to the end /sdk solved the issue where we could not communicate with the Hypervisor.


Problem Cause

Host Connection Settings on the PVS Server.

Issue/Introduction

Getting "Error Hypervisor VM Error. Hypervisor did not return the MAC address for this VM:Failed to connect to the remote server. (Unable to locate server. {The underlying connection was closed: An unexpected error occurred on a send.])