Xendesktop 7.6: Machines unregistered

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Article ID: CTX213167

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Description

Xendesktop 7.6 - machines unregistered

Error message in Windows event viewer on the VDA "The Citrix Desktop Service was refused a connection to the delivery controller".

Resolution

Removed the anti-virus client.

Recommended Anti-virus exceptions https://www.citrix.com/blogs/2013/09/22/citrix-consolidated-list-of-antivirus-exclusions/

Problem Cause

Anti-virus

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