XenMobile 10.x : "Error: Invalid File format" while importing certificate to XenMobile console:

XenMobile 10.x : "Error: Invalid File format" while importing certificate to XenMobile console:

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Article ID: CTX213116

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Updated On:

Description

While trying to import/upgrade certificate to XenMobile Server console, gets error as: 'Invalid File format' or 'Configuration error has occurred'

Resolution

* Verify that the certificate being imported has Common Name specified (This primarily applies to SAML certifcates)
* Verify if the root or intermediate certificates are already present on the XMS server.
* If yes, follow either of the solution:
> Delete the Root and Intermediate, if possible and hence import new certificate.
> Export certificate from mmc again without including certificate chain and hence import

Problem Cause

Root and intermediate certificte already present on XMS server