Getting error "Error = 80000004 in nsagg_process_stat_request , closing connection" in logs.
Article ID: CTX211892
Updated On:
Description
The below errors appear repeatedly in the ns.log file of Netscaler.
ns.log snapshot:
Apr 11 09:14:53 <local0.warn>netscaler [1114]: Error = 80000004 in nsagg_process_stat_request , closing connection Apr 11 09:14:53 <local0.warn> netscaler [1114]: previous message repeated 0 times in last 300 seconds
Resolution
This is known Issue tracked under Issue ID 610809. Please upgrade to latest 11.1 or 11.0-65.35+ builds to get the fix for this issue.
A warning error message "Error =80000004 in nsagg_process_stat_request, closing connection" displays when a nscollect module requests counter information from a nsagregator daemon at every 5 minute interval. The nsaggregator daemon prints the warning message as response to the request received from nscollect module for more than 256 counters.
[From Build 65.35] [# 610809, 577474, 579560]
Problem Cause
From Netscaler Release notes we can confirm the same under the Fixed Issues:A warning error message "Error =80000004 in nsagg_process_stat_request, closing connection" displays when a nscollect module requests counter information from a nsagregator daemon at every 5 minute interval. The nsaggregator daemon prints the warning message as response to the request received from nscollect module for more than 256 counters.
[From Build 65.35] [# 610809, 577474, 579560]
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