Users not Being Prompted for Citrix Receiver Upgrade Upon Logon to Storefront Web URL
Article ID: CTX211846
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Users not being prompted to upgrade Citrix Receiver when it is available.
Instructions
The StoreFront and PowerShell consoles cannot be open at the same time. Always close the StoreFront admin console before using the PowerShell console to administer your StoreFront configuration. Likewise, close all instances of PowerShell before opening the StoreFront console.Important: In multiple server deployments, use only one server at a time to make changes to the configuration of the server group. Ensure that the Citrix StoreFront management console is not running on any of the other servers in the deployment. Once complete, propagate your configuration changes to the server group so that the other servers in the deployment are updated.
- Copy the Receiver for Windows and Receiver for Mac installation files to \Receiver Clients\Windows\ and \Receiver Clients\Mac\ directories, respectively, in the StoreFront installation, which is typically located at C:\Program Files\Citrix\Receiver StoreFront\.
You also have the option to copy Citrix Receiver installation files to the server when installing StoreFront at a command prompt. For more information, see To install StoreFront at a command prompt.
- Using an account with local administrator permissions, start Windows PowerShell and, at a command prompt, type the following commands to update StoreFront with the Citrix Receiver installation file names.
& "installationlocation\Scripts\UpdateWindowsReceiverLocation.ps1" -ClientLocation "Windows\filename.exe" & "installationlocation\Scripts\UpdateMacOSReceiverLocation.ps1" -ClientLocation "Mac\filename.dmg"
Where installationlocation is the directory in which StoreFront is installed, typically C:\Program Files\Citrix\Receiver StoreFront\, and filename is the name of the Citrix Receiver installation file.
- On the StoreFront server, use a text editor to open the web.config file for the Receiver for Web site, which is typically located in the C:\inetpub\wwwroot\Citrix\storenameWeb\ directory, where storename is the name specified for the store when it was created.
- Locate the following element in the file.
<pluginAssistant ... upgradeAtLogin="false">
- Set the value of the upgradeAtLogin attribute to true to offer users with older clients the option to upgrade to the versions available on the server.
Issue/Introduction
Users not being prompted for Citrix Receiver upgrade on logon to Storefront Web URL
Additional Information
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