Unable to Update Machine Catalog from Snapshot

Unable to Update Machine Catalog from Snapshot

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Article ID: CTX210885

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Updated On:

Description

You may have difficulty Updating Machine Catalog from snapshot. The update process appears to complete but the actual virtual machines in the catalog do not reflect the changes from the snapshot.

Resolution

  1. Migrate all Master images to new datastore (not including the Corrupt Datastore found in the CDF traces)
  2. Create a new host connection in Citrix Studio pointing to the new Datastore.
  3. Create new Machine Catalogs pointing to the newly created host connection.
  4. Recreate the VDA machines accordingly for each new Machine Catalog.
  5. Use existing Desktop Groups or Create new Desktop groups to assign the proper end user resources to the proper VDA machines.
  6. Once all VDA machines are successfully recreated/assigned/working, the old Machine Catalogs/Desktop Groups can be deleted/removed from Citrix Studio.

Problem Cause

 Either a corrupt host connection in Citrix Studio or corrupt Datastore on the hypervisor.

Issue/Introduction

You may have difficulty Updating Machine Catalog from snapshot.  The update process appears to complete but the actual virtual machines in the catalog do not reflect the changes from the snapshot.