Shortcuts on Citrix Receiver Disappears
Article ID: CTX209839
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Shortcuts on Citrix Receiver disappears.
Resolution
Using the latest version of Citrix Receiver, perform a clean install of Receiver.
Refer to CTX325140 - How to Remove Client Files Remaining on System after Uninstalling Receiver for Windows for the procedure to perform a clean install of Receiver.
Issue/Introduction
Shortcuts on Citrix Receiver disappears.
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