JSON Error While Opening Applications via Receiver and NetScaler
Article ID: CTX208993
Updated On:
Description
When opening Citrix Receiver we are getting a JSON is undefined error message. Line 441 Char 300. Receiver for Web works fine.
Resolution
Disabling HTML injection solved the issue.
Problem Cause
Having HTML Injection enabled in the app flow settings of NS was causing the error.
Issue/Introduction
This article explains what to do when getting a JSON error via Receiver
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