"Maximum Access Gateway Users Allowed" Shows Incorrectly on NetScaler VPX

"Maximum Access Gateway Users Allowed" Shows Incorrectly on NetScaler VPX

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Article ID: CTX208916

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Updated On:

Description

On some NetScaler VPX you might find the default count for "Maximum Access Gateway Users Allowed" as 15.

User-added image

Adding an additional SSL_VPN/Universal license for 5 users should change the "Maximum Access Gateway Users Allowed" to 20, however the maximum users becomes 10.

Resolution

This is a known issue where the default number of "Maximum Access Gateway Users Allowed" is shown as 15 instead of 5. This has been fixed and the latest NetScaler firmware offers 5 "Maximum Access Gateway Users Allowed" instead of 15.

Issue/Introduction

On some NetScaler VPX you might find the default count for Maximum Access Gateway Users Allowed as 15.