SNMP Traps not being sent to Trap Server from NetScaler
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Article ID: CTX208890
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Updated On:
Description
Unable to Receive SNMP traps from NetScaler Appliance.
Resolution
Verify SNMP trap server's configuration for MIN-Severity level and check the Alarm level as well.
If SNMP trap server is set with a MIN-Severity level and Alarm has no level set, then you will not receive this Alert on the SNMP Server.
Chang the Trap Server config and remove the MIN-SEV level to match the Alarm level set to None and you will receive traps now.
Here is a condition Chart, on whether or not you'll receive TRAPS based on your settings.
TRAPS Level | ALARM Level | Works Vs Doesn't |
Information | Information | Works |
Critical | None | Doesn't |
None | None | Works |
None | Critical | Works |
Information | None | Doesn't |
Problem Cause
Wrong configuration
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