AD Account Lockouts Due to Citrix PIN Password Caching
Article ID: CTX208504
Updated On:
Description
After a password change at ActiveDirectory, users are seeing account lockouts. XenMobile was causing these lockouts as the password cached with Citrix PIN was not updated.
Resolution
Reset Citrix PIN, will trigger XenMobile to capture the new AD password.
Problem Cause
Customer's Password changes on Active Directory causing lockouts.
Issue/Introduction
After a password change at ActiveDirectory, users are seeing account lockouts. XenMobile was causing these lockouts as the password cached with Citrix PIN was not updated.
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