HTML 5 Receiver not launching applications through Netscaler Gateway

HTML 5 Receiver not launching applications through Netscaler Gateway

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Article ID: CTX208453

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Description

HTML 5 Receiver only support SHA2 Certificates when accessing via the NetScaler Gateway. 

For more information, please refer the Citrix receiver support matrix: https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-receiver-feature-matrix.pdf

Issue/Introduction

This article gives information about the issue where users are not able to launch applications when using HTML5