Users Experience Slowness When Connected Through NetScaler VPN
Article ID: CTX208065
Updated On:
Description
Users that are connected to a NetScaler for Full Tunnel VPN are experiencing slowness.
Resolution
Ensure that Split DNS is set to REMOTE. If not, change to REMOTE.
Problem Cause
This can be caused by split DNS being set to BOTH. In this configuration, DNS is attempted via both the client and the NetScaler. This is not desirable for a Split Tunnel OFF configuration.
Issue/Introduction
Uers experience slowness when connected through NetScaler VPN.
Additional Information
Please do refer to the following article for more information on How Does Split DNS Work on NetScaler Gateway
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