How to Configure XenMobile Server from MDM and MAM to MDM Only

How to Configure XenMobile Server from MDM and MAM to MDM Only

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Article ID: CTX207904

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Updated On:

Description

This article describes how to configure XenMobile Server from MDM and MAM enrollments to MDM only.


Instructions

1. Remove the NetScaler Gateway configuration on XenMobile Server.
This is found under the server section.
XenMobile 10.1 - Configure > Settings > NetScaler Gateway 
XenMobile 10.3 - Settings (Gear) Icon > NetScaler Gateway

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All setting must be removed including "Deliver user certificate for authentication"

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2. Disable all Citrix autodiscovery configurations at CloudOps.
You can validate  that there are no configurations by using the following URL:http://discovery.mdm.zenprise.com/discovery/api/j?upn=m@citrix.lab
Replace "m=citrix.lab" with the customers UPN or Email

3. Change licensing to XenMobile MDM licenses instead of Enterprise or App Licenses.

4. Selective Wipe devices, delete them from the XenMobile Console and re-enroll.

Issue/Introduction

This article describes how to configure XenMobile Server from MDM and MAM enrollments to MDM only.