Citrix Director - HTTP 500 Internal Server Error

Citrix Director - HTTP 500 Internal Server Error

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Article ID: CTX207694

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Updated On:

Description

After installing Citrix Director 7.x, users receive the following error message in when attempting to load the Director site. HTTP 500 Internal Server Error - The website cannot display the page.

Resolution

Install the ASP.NET 4.5 IIS role under Web Server (IIS) > Web Server > Application Development > ASP.NET 4.5
Also validate other system requirements: http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-system-requirements-76.html#par_richtext_4

Problem Cause

ASP.NET 4.5 IIS role not installed.